State Farm® Insurance Agent Chris Souza
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica M
February 27, 2024
5
out of
5
rating by Jessica M
"Alexis was very detailed and informative. Thank you!"
We responded:
"Thank you for this great feedback, Jessica! I am so happy to hear Alexis was so helpful and informative. She appreciates the personal recognition."
Melissa Miller
February 27, 2024
5
out of
5
rating by Melissa Miller
"You have wonderful office staff ! Thank you"
We responded:
"Melissa, thank you so much! We truly appreciate this wonderful compliment."
Austin
February 26, 2024
5
out of
5
rating by Austin
"Amazing! Chris is a wonderful agent. He cares deeply about ensuring his clients have the best experience with his firm! His office manager Lexi is so kind, helpful, and thorough! She answered all of my questions and was so personable. Best insurance and staff in all of Fresno!"
We responded:
"Thank you so much for this amazing review! It's great to know that Lexi was so helpful and that you had such a great experience with her. We appreciate your feedback and are delighted to hear that you consider us the best in all of Fresno."
nadine barajas
February 26, 2024
5
out of
5
rating by nadine barajas
"He’s awesome & very helpful ! Great service and prices!"
We responded:
"Nadine, we are incredibly grateful for your amazing five-star review of our office. Thank you so much for your support and kind words!"
Gabriela Morales
December 1, 2023
5
out of
5
rating by Gabriela Morales
"Had the most amazing experience with Alexis Barajas! She was very welcoming, mindful, and overall blew our expectations away! Definitely made this customer experience memorable. 10/10 recommend this place !"
We responded:
"Gabriela, this is fantastic feedback! Alexis is amazing and this is so great for her to see this personal recognition. Thank you so much for the incredible review and recognition!"
linarmin
November 2, 2023
5
out of
5
rating by linarmin
"Chris is a great guy wish I could say the same for our previous agent and state farm needs to do better. They are refusing to honor our long term care policy. Major disappointment with State Farm policy. Imagine they are asking questions about licensing and evaluation of the facility that has been around more than 40 years. State Farm is insincere and their policy is worthless. They have taken tens of thousands of dollars and they refuse to provide assistance for my husband . Universal care as the answer being proposed by governor Newsome is the answer . Insurance companies are insincere they like collecting but not paying on anything. Don’t buy long term care save for it or lobby for universal care. State Farm is insincere and disingenuous. So much money down the tube out funds in a stock fund and watch it grow save save save invest invest invest . Insurance might as well be a four letter word."
We responded:
"Thank you Linda, I truly appreciate the positive review for our office despite your frustrations."
kevin schwab
October 18, 2023
5
out of
5
rating by kevin schwab
"I have been using Chris with State Farm for 4 years and this has been the best experience I’ve ever had with an insurance company and an agent. I love the personalized service and the opportunity to get things done very quickly has been great. There’s never any hidden charges that you’re not aware of, and when my son was in an accident and my wife and I were out of town, Chris took care of everything we had no reason to worry."
We responded:
"Kevin, thank you so much for your trust and business over the years. We really appreciate this feedback and having incredible customers like yourself that we get to work with."
Jennfer Obregon
May 11, 2023
5
out of
5
rating by Jennfer Obregon
"They are always friendly and informative"
We responded:
"Jennifer, thank you so much for his kind review! We truly appreciate this."
Nic Negri
March 8, 2023
5
out of
5
rating by Nic Negri
"I have been with Chris Souza for over 10 years. He and his team are professional, attentive, and friendly. I would recommend Chris to anyone who is looking for a car insurance agent!"
We responded:
"Nic, thank you for being such a wonderful, loyal customer. It has been our pleasure working with you all these years. Thank you for this great feedback, we appreciate you!"
Tomas Pascual
March 2, 2023
5
out of
5
rating by Tomas Pascual
"Thanks Chris for taking the time to explain everything to me. I definitely learned a lot more about insurance because of you. Anyone looking to get insurance should definitely check in with Chris, very knowledgeable, goes above and beyond to make the process as smooth as possible."
We responded:
"Thank you for the wonderful review, Tomas! We strive to go the extra mile to assist you with any of your insurance questions or needs and truly appreciate your kind feedback! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance questions or needs!"
Stephanie Yates
February 15, 2023
5
out of
5
rating by Stephanie Yates
"When I called I reached a very polite and knowledgeable young lady named Zoey. She was able to give me a quote and tell me about additional insurance that I did need but thought I couldn’t afford. Turns out I saved money when I added my renters insurance. She actually cared. Recommending to all my family and friends."
We responded:
"Thank you for taking the time to share your very kind review recognizing and recommending Zoey! Zoey always goes the extra mile to provide you with the insuarnce you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs, Stephanie!"
BANISHA BAILEY
February 3, 2023
5
out of
5
rating by BANISHA BAILEY
"It was awesome from Zoey 1st phone call made me feel welcome and Chris finished putting my package together ❤️ now me and my foster babies are safe"
We responded:
"We are so happy that we were able to help you guys out! Thank you so much for the great review, we always appreciate this great feedback."
Cap Jackson
December 19, 2022
5
out of
5
rating by Cap Jackson
"Zoey is just the best. Chris, he's aight. Just playin', they're both great. I've never had any problems with my insurance with them, they've always been very good. Any changes to policy have been very quick and easy and *friendly*. Thank you for the help!"
We responded:
"Thank you for the great review, Cap! Glad we could help! We strive to provide you with the customer care that you deserve and try to go the extra mile to assist you with any of your insurance needs! Thanks for taking the time to share your experience and for your great feedback. It makes our day! Happy Holidays!"
Salvador Mosqueda
November 6, 2022
5
out of
5
rating by Salvador Mosqueda
"I couldn’t ask for a better agent. Anytime there is a question and or concern I feel like it’s also Chris and Zoeys question and or concern . Chris thank you for making me feel like family"
We responded:
"Thank you for the wonderful review, Salvador! We strive to go the extra mile to assist you with any of your insurance questions or needs! We are honored to have earned your trust and to have you as a part of our agency family! We look forward to the opportunity to provide you with great customer care for many years to come!"
JOSE HERRERA
November 5, 2022
5
out of
5
rating by JOSE HERRERA
"I’ve used this agent for approximately six years and I couldn’t be happier. Zoey is amazing and always goes the extra mile to help out. I lucked out when I found them. I would recommend them to my closest friends and family."
We responded:
"Thank you for taking the time to share your experience with our agency and for recognizing Zoey's efforts to go the extra mile to provide you with the customer care that you deserve, Jose! We appreciate your kind words recommending our services to friends and family. It is a huge compliment to us all!"
Mitchell Wong
October 27, 2022
5
out of
5
rating by Mitchell Wong
"Getting insurance was a breeze and was able to get coverage quickly."
We responded:
"Thank you so much for the review, Mitchell! So glad to hear that getting coverage was easy for you, we are here to take the headache out of insurance!"
Mitch
October 27, 2022
5
out of
5
rating by Mitch
"He’s awesome and super helpful!! Great service and great prices."
We responded:
"Mitch, thank you so much! We have the best customers and it such a great compliment to get this feedback."
Peter G
October 25, 2022
5
out of
5
rating by Peter G
"I highly recommend Chris Souza insurance agent office. Zoey at front desk is very kind and helpful she provides exceptional service . Great customer service. Always a great experience. Thank you."
We responded:
"Peter, thank you so much for taking time to recognize Zoey! She always goes above and beyond for our customers, we love to hear that you had such a great experience."
Mike Zamarripa
August 18, 2022
5
out of
5
rating by Mike Zamarripa
"Best Ins agent I’ve had."
We responded:
"Mike, thank you so much! That is such a great compliment."
aryssah anderson
April 27, 2022
5
out of
5
rating by aryssah anderson
"Highly recommend using Chris and his office manager Zoey. Every time I call the office Zoey is so nice and helpful and takes the time to make sure I understand everything! They are so friendly and professional I’m very happy with them."
We responded:
"Zoey strives to go above and beyond to provide you with the customer care that you deserve and we truly appreciate you recognizing her efforts, Aryssah! We are honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs for many years to come! Thank you so much for this great review! It truly makes our day!"
Radiate Lifestyle
June 15, 2021
5
out of
5
rating by Radiate Lifestyle
"Zoey is so helpful and kind. Everytime I talk to her she goes above and beyond. I couldn’t say enough good things! I will continue to do business with them because of their wonderful service."
We responded:
"Zoey strives to go above and beyond to provide you with the customer care that you deserve and we truly appreciate you recognizing her efforts! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come! Thank you so much for this great review! It truly makes our day!"
Mari Cortez
June 12, 2021
5
out of
5
rating by Mari Cortez
"I love Zoey at State Farm she has the best customer service. She takes care of all my needs when I call to add or make changes. She always has a great attitude. I love this place."
We responded:
"Zoey is wonderful! She always strive to go above and beyond for any of your insurance questions or needs. It is always our pleasure to assist you. We are here to help protect you and bring you peace of mind! Thank you so much for the wonderful review and your kind words is really means the world to us, Mari!"
Justin Garcia
June 11, 2021
5
out of
5
rating by Justin Garcia
"Chris and Zoey were very professional in helping me with my insurance buying. I was tired of going getting quotes from a insurance to insurance company and right away they made me feel like I was family. I trust them and will be recommend anyone wanting insurance."
We responded:
"We are so glad that we could help! We are honored to have earned your business and trust, Justin! We are glad to have you as a part of our agency family and we look forward to helping protect you and bringing you peace of mind for many years to come! Thank you for this wonderful review recognizing Zoey's efforts to provide you with the customer care that you deserve and for recommending our services to others. It truly means a lot to us all!"
Jasveer Singh
June 11, 2021
5
out of
5
rating by Jasveer Singh
"Thanks Chris for making insurance buying the best experience I’ve had. Thank you for going above and beyond in getting me the best rate available. My wife and I are extremely satisfied with the service you gave us. Will be sending you all our family."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review, Jasveer! It is our pleasure to be able to assist you and your wife with any of your insurance questions or needs. We are honored to have earned your business and trust! We truly appreciate you recommending our services to others. It is a huge compliment to us all!"
Robert Perez
June 11, 2021
5
out of
5
rating by Robert Perez
"Very pleased with my experience in getting insurance. Chris made the process in getting insurance so easy. I will definitely recommend chris for all your insurance needs. Thank you again chris."
We responded:
"Your are welcome, Robert! We all strive to provide you with the insurance you need at a value you deserve and great customer care! Thank you for taking the time to leave us such a wonderful review and for recommending our agency to others. It means a lot to us . It is always our pleasure to be able to assist you with any of your insurance questions or needs!"