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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Connie Garza-Lopez

August 14, 2025

5  out of  5
rating by Connie Garza-Lopez
"Had a great experience with Mat from State Farm! He left no question unanswered. He was very knowledgeable, helpful, kind and friendly. I felt heard and understood. I appreciate the time he took to help. I will be referring Chris & Matthew to family and friends. Thank you Matthew for your help & friendly smile."
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Jay Colin

August 14, 2025

5  out of  5
rating by Jay Colin
"Great communication, Mathew was very helpful and made everything easy and understandable! Very thorough and ended up making everything much easier than I expected. Highly recommend if you’re looking to get any form of insurance!!"
We responded:
"Thank you so much, Jay, for your fantastic review! We’re thrilled to hear that Mathew provided great communication, was very helpful, and made everything easy and understandable for you. His thorough approach and ability to simplify the process is exactly the kind of service we aim to provide at Chris Souza - State Farm Insurance. We truly appreciate your high recommendation and look forward to helping you with any insurance needs in the future!"
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Alysha Zataray

August 13, 2025

5  out of  5
rating by Alysha Zataray
"Working with Matthew and Chris was an absolute dream! They were professional, attentive, and went above and beyond to make everything smooth and stress-free. I felt cared for every step of the way, and the results were better than I could have imagined. I can’t recommend them enough!"
We responded:
"Thank you, Alysha, for sharing your wonderful experience with us! We’re so happy to hear that working with Matthew and Chris was an absolute dream for you. Knowing they were professional, attentive, and went above and beyond to make everything smooth and stress-free means the world to us. We love that you felt cared for every step of the way and that the results exceeded your expectations. Your high recommendation is truly appreciated, and we look forward to being here for you whenever you need us in the future!"
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deisi aguirre

August 13, 2025

5  out of  5
rating by deisi aguirre
"Spoke to Matthew Maldonado, he was super friendly and knowledgeable! He answered all my questions, great experience and amazing customer service!!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Matthew provided you with friendly and knowledgeable service. We're delighted that all your questions were answered and that you had a great experience. Your feedback is greatly appreciated and helps us continue to provide excellent customer service."
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Michelle Villalobos

August 13, 2025

5  out of  5
rating by Michelle Villalobos
"Matthew Maldonado was the best! He helped me tremendously with my questions & concerns for my insurance. Definitely would recommend."
We responded:
"Thank you so much, Michelle, for your wonderful review! We’re thrilled to hear that Matthew Maldonado was able to help you tremendously with your questions and concerns about your insurance. Providing clear answers, attentive support, and genuine care is exactly what we strive for at Chris Souza - State Farm Insurance. Your recommendation means a lot to us, and we look forward to being here for you whenever you need assistance in the future!"
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Davonna Clay

August 13, 2025

5  out of  5
rating by Davonna Clay
"Both Chris and Matthew that work at this location were very helpful when I visited this location recently. They are both very passionate about the company as well as make sure their customers are happy and were able to do all they could to help me."
We responded:
"Thank you, Davonna, for sharing your experience. It's wonderful to hear that Chris and Matthew were able to assist you effectively and that their dedication made a positive impact. Your satisfaction is important to us, and we appreciate your feedback."
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Jessica M

February 27, 2024

5  out of  5
rating by Jessica M
"Alexis was very detailed and informative. Thank you!"
We responded:
"Thank you for this great feedback, Jessica! I am so happy to hear Alexis was so helpful and informative. She appreciates the personal recognition."
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Melissa Miller

February 27, 2024

5  out of  5
rating by Melissa Miller
"You have wonderful office staff ! Thank you"
We responded:
"Melissa, thank you so much! We truly appreciate this wonderful compliment."
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Austin

February 26, 2024

5  out of  5
rating by Austin
"Amazing! Chris is a wonderful agent. He cares deeply about ensuring his clients have the best experience with his firm! His office manager Lexi is so kind, helpful, and thorough! She answered all of my questions and was so personable. Best insurance and staff in all of Fresno!"
We responded:
"Thank you so much for this amazing review! It's great to know that Lexi was so helpful and that you had such a great experience with her. We appreciate your feedback and are delighted to hear that you consider us the best in all of Fresno."
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nadine barajas

February 26, 2024

5  out of  5
rating by nadine barajas
"He’s awesome & very helpful ! Great service and prices!"
We responded:
"Nadine, we are incredibly grateful for your amazing five-star review of our office. Thank you so much for your support and kind words!"
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Gabriela Morales

December 1, 2023

5  out of  5
rating by Gabriela Morales
"Had the most amazing experience with Alexis Barajas! She was very welcoming, mindful, and overall blew our expectations away! Definitely made this customer experience memorable. 10/10 recommend this place !"
We responded:
"Gabriela, this is fantastic feedback! Alexis is amazing and this is so great for her to see this personal recognition. Thank you so much for the incredible review and recognition!"
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linarmin

November 2, 2023

5  out of  5
rating by linarmin
"Chris is a great guy wish I could say the same for our previous agent and state farm needs to do better. They are refusing to honor our long term care policy. Major disappointment with State Farm policy. Imagine they are asking questions about licensing and evaluation of the facility that has been around more than 40 years. State Farm is insincere and their policy is worthless. They have taken tens of thousands of dollars and they refuse to provide assistance for my husband . Universal care as the answer being proposed by governor Newsome is the answer . Insurance companies are insincere they like collecting but not paying on anything. Don’t buy long term care save for it or lobby for universal care. State Farm is insincere and disingenuous. So much money down the tube out funds in a stock fund and watch it grow save save save invest invest invest . Insurance might as well be a four letter word."
We responded:
"Thank you Linda, I truly appreciate the positive review for our office despite your frustrations."
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kevin schwab

October 18, 2023

5  out of  5
rating by kevin schwab
"I have been using Chris with State Farm for 4 years and this has been the best experience I’ve ever had with an insurance company and an agent. I love the personalized service and the opportunity to get things done very quickly has been great. There’s never any hidden charges that you’re not aware of, and when my son was in an accident and my wife and I were out of town, Chris took care of everything we had no reason to worry."
We responded:
"Kevin, thank you so much for your trust and business over the years. We really appreciate this feedback and having incredible customers like yourself that we get to work with."
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Jennfer Obregon

May 11, 2023

5  out of  5
rating by Jennfer Obregon
"They are always friendly and informative"
We responded:
"Jennifer, thank you so much for his kind review! We truly appreciate this."
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Nic Negri

March 8, 2023

5  out of  5
rating by Nic Negri
"I have been with Chris Souza for over 10 years. He and his team are professional, attentive, and friendly. I would recommend Chris to anyone who is looking for a car insurance agent!"
We responded:
"Nic, thank you for being such a wonderful, loyal customer. It has been our pleasure working with you all these years. Thank you for this great feedback, we appreciate you!"
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Tomas Pascual

March 2, 2023

5  out of  5
rating by Tomas Pascual
"Thanks Chris for taking the time to explain everything to me. I definitely learned a lot more about insurance because of you. Anyone looking to get insurance should definitely check in with Chris, very knowledgeable, goes above and beyond to make the process as smooth as possible."
We responded:
"Thank you for the wonderful review, Tomas! We strive to go the extra mile to assist you with any of your insurance questions or needs and truly appreciate your kind feedback! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance questions or needs!"
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Stephanie Yates

February 15, 2023

5  out of  5
rating by Stephanie Yates
"When I called I reached a very polite and knowledgeable young lady named Zoey. She was able to give me a quote and tell me about additional insurance that I did need but thought I couldn’t afford. Turns out I saved money when I added my renters insurance. She actually cared. Recommending to all my family and friends."
We responded:
"Thank you for taking the time to share your very kind review recognizing and recommending Zoey! Zoey always goes the extra mile to provide you with the insuarnce you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs, Stephanie!"
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BANISHA BAILEY

February 3, 2023

5  out of  5
rating by BANISHA BAILEY
"It was awesome from Zoey 1st phone call made me feel welcome and Chris finished putting my package together ❤️ now me and my foster babies are safe"
We responded:
"We are so happy that we were able to help you guys out! Thank you so much for the great review, we always appreciate this great feedback."
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Cap Jackson

December 19, 2022

5  out of  5
rating by Cap Jackson
"Zoey is just the best. Chris, he's aight. Just playin', they're both great. I've never had any problems with my insurance with them, they've always been very good. Any changes to policy have been very quick and easy and *friendly*. Thank you for the help!"
We responded:
"Thank you for the great review, Cap! Glad we could help! We strive to provide you with the customer care that you deserve and try to go the extra mile to assist you with any of your insurance needs! Thanks for taking the time to share your experience and for your great feedback. It makes our day! Happy Holidays!"
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Salvador Mosqueda

November 6, 2022

5  out of  5
rating by Salvador Mosqueda
"I couldn’t ask for a better agent. Anytime there is a question and or concern I feel like it’s also Chris and Zoeys question and or concern . Chris thank you for making me feel like family"
We responded:
"Thank you for the wonderful review, Salvador! We strive to go the extra mile to assist you with any of your insurance questions or needs! We are honored to have earned your trust and to have you as a part of our agency family! We look forward to the opportunity to provide you with great customer care for many years to come!"
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JOSE HERRERA

November 5, 2022

5  out of  5
rating by JOSE HERRERA
"I’ve used this agent for approximately six years and I couldn’t be happier. Zoey is amazing and always goes the extra mile to help out. I lucked out when I found them. I would recommend them to my closest friends and family."
We responded:
"Thank you for taking the time to share your experience with our agency and for recognizing Zoey's efforts to go the extra mile to provide you with the customer care that you deserve, Jose! We appreciate your kind words recommending our services to friends and family. It is a huge compliment to us all!"
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Mitchell Wong

October 27, 2022

5  out of  5
rating by Mitchell Wong
"Getting insurance was a breeze and was able to get coverage quickly."
We responded:
"Thank you so much for the review, Mitchell! So glad to hear that getting coverage was easy for you, we are here to take the headache out of insurance!"
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Mitch

October 27, 2022

5  out of  5
rating by Mitch
"He’s awesome and super helpful!! Great service and great prices."
We responded:
"Mitch, thank you so much! We have the best customers and it such a great compliment to get this feedback."
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Peter G

October 25, 2022

5  out of  5
rating by Peter G
"I highly recommend Chris Souza insurance agent office. Zoey at front desk is very kind and helpful she provides exceptional service . Great customer service. Always a great experience. Thank you."
We responded:
"Peter, thank you so much for taking time to recognize Zoey! She always goes above and beyond for our customers, we love to hear that you had such a great experience."
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Mike Zamarripa

August 18, 2022

5  out of  5
rating by Mike Zamarripa
"Best Ins agent I’ve had."
We responded:
"Mike, thank you so much! That is such a great compliment."